Information for flats

This information is for flats in blocks of six or more. If you live in a house or a flat in block of five or less please see this page

From September 2020 we introduced a chargeable fortnightly garden waste collection service. All other waste and recycling services have stayed the same.
If you are a resident you will need to speak to your managing agent (or equivalent other) to request a garden waste collection on your behalf. Watford Borough Council will not introduce this service without prior authorisation and payment from your managing agent. If you are a managing agent, you can sign up to our garden waste collection service from mid-June 2021. 

If your managing agent chose not to sign up to the chargeable garden waste service, your green bin(s) have been removed.

If you currently recycle food waste in the garden waste bin, you can continue to do this if your managing agent signed up to the service. If they didn't sign up, you can put your food waste in the non-recyclable waste bin.

A review of all other waste and recycling services for flats has started and includes a review in the way we collect food waste.

Chargeable garden waste collection service

Collected every two weeks

Green bin


 to chargeableservice

Collections for garden waste have changed to a chargeable sign up service through your managing agent. This means that if you want the garden waste to be collected, your managing agent will need to subscribe on a yearly basis. The green bin(s) will continue to be collected every two weeks if they have signed up to this service. Find out more about how much it costs and how it works. Managing agents please see this page.