Information for Managing Agents

This information is for managing agents of flats in blocks of six or more.
How the collection service for flats is changing
Garden waste collections are now a chargeable fortnightly service. You can sign up here. Please note individual residents who live in a block of six or more flats cannot sign up, managing agents have to sign up on behalf of these properties. All other waste and recycling services will remain the same. 
Find out more about how much it costs and how it works.
Managing Agent Responsibilities
As a managing agent you are responsible for ensuring:
  • the bins contain the correct waste 
  • the bins are clean
  • the bins are accessible
  • the removal of waste not contained within the bins
  • contaminated bins are emptied (either via the council’s contractor or private arrangement)
  • residents know how to use the waste and recycling service correctly
A review of all waste and recycling services for flats will start from February 2021, this will include reviewing the way we collect food waste.

February 2021

  • Start of flats review